Spot That Girl!
If you email or call us within an hour of seeing my truck….we will give you 30 free minutes of tech support! (
info@callthatgirl.biz). Just tell us where you saw me and where I was…done deal!
Posted by callthatgirl on January 6, 2010
Many of my clients will call and say “I defragged, but it isn’t faster”…
Defragmenting a computer or “defragging” will not speed up your computer. I think it’s an old wives tale that comes from years ago when it probably did help the computer. But in these days, a computer running slow can be from many other issues.
What does “defrag” mean?
Simply put…
It means to clean up the fragmented parts of the hard drive (fragment means scattered bits that need to be put back into place that have been moved caused by uninstallation of programs or just Windows installation issues).
If you defrag, your computer will run more efficiently, but not necessarily faster.
*For a faster machine, you can have a computer cleaning done by Call That Girl. Charges run about an hour for this service.
*You may also need to add more memory. Especially if you are running alot of programs at once.
*As well…your hard drive may be getting close to full. With music and game downloading so popular now, it’s not hard to get your hard drive to max capacity.
Buying an external hard drive for the music is a great idea! (and you can back up your data there too!)
For a consultation about your hard drive, computer cleaning or anything else in regards to defragging, please contact me at info@callthatgirl.biz.
Thanks for Bloggin with That Girl!
Posted by callthatgirl on January 4, 2010
How do you know what programs should be on your computer or not? I generally do a quick scan and see what looks like it should be there and what should not be there
What should be installed?
- Programs you have paid for
- Operating system and printer applications/driver
- Downloaded programs from the internet/disks
What shouldn’t be there? Spyware programs! You can easily tell a spyware program by 2 things.
- the word “search” is in the name of the program
- the program is very small in size (under 1 mb usually)
If you want to delete those little buggers, you can. Just a reminder that sometimes a removal of those spyware will take you to an internet site and require a download of a tool to uninstall it. Generally that is the safest way to go, follow the spyware instructions. Back in the day it was hard to remove the spyware, but today it’s a big easier.
Sometimes the computer will require a reboot after removing. Make sure you watch for that window or option in a window because you may want to wait to reboot until you are done.
TIP…many “coupon” saving websites will download a tool, so if you’re a coupon maniac, you may want to remember that those coupons you are cyber clipping is maybe adding spyware. Most people hate it when I remove that coupon tool, but it’s really best for your computer.
Posted by callthatgirl on January 2, 2010
Why choose Call That Girl?
We are a great choice for the home users! Benefits of using our services:
- Our easy to connect “remote login” is an affordable solution to take care of many computer problems
- We will talk to your children if necessary to train them to use the computer in a manner that is safe
- We will help guide you to make better decisions with your computer
- We do a follow up at the end of every support call to make sure you know how to avoid mistakes
- We offer a quick call follow up for free if you have a question or two
Our personable technicians will talk to you on “your level” and support you and your family with the choices you can afford. (Sometimes having the “neighbor kid” fix your computer only goes so far).
Please see the list of services below, start making your list of questions, and call for a home visit today!
If your internet works, we prefer to remote into your computer to fix any software issues. We only ask you to bring your computer into our shop if if you have the following issues:
- Bad Virus/Internet is not working
- Computer crashes/Blue or Black screen when you start the computer
- Refreshing the computer (bring it back to the day you bought it)
Service Options
Phone Support: (our most popular!) $25 for 15 minute minimum, $75 per hour
Here at Call That Girl we offer or phone support as a fast, convenient, and affordable way to treat a wide range of issues. Our technicians will guide you through the steps needed to effectively resolve your problem, while at the same time offering their expertise so that you may prevent future computer difficulties.
Home/Office Support: Starts at $85 an hour and goes up depending on where you live.
In-Shop Support: $75 per hour (average cost of repair is $112)
Extra’s
- Client Agreement form
- Delivery and onsite pick up available! http://www.bontime.com
- Call That Girl accepts credit cards and we use Logmein Rescue for remote support.
- Diagnostic charge? Not with Call That Girl!
- Before every appointment our technicians will discuss with you the current security of your computer and will suggest backing up your machine’s document, pictures, music, etc. Your “stuff” is important to us too!
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