Prices

We often get clients that have “quick questions” via phone and email and our fast and reliable tech support are there for you to have those answered, affordably. As of July 4th, 2010, all “quick questions” will be either billable or a compliment of for current clients.

If you are not a current client, all quick questions will require  one hour of pre-pay time to our “Pay That Girl” credit card payment area. As much as we love answering all quick questions, most are not that quick and require time to assist you.

If you opt to pre-pay, and your question does not go over 5 minutes of phone or email time, you have one hour of credit to your account for other quick questions or troubleshooting time.

If you do not opt to pay, we will not be able to answer or get back with your on those problems or inquiries you have.

All pre-pay clients receive quick questions under 5 minutes as a compliment of our services.

What is a quick question you ask? Many of our clients ask if they should upgrade to Windows 7 or should they purchase new software, what Antivirus program to install, etc. We can reply to those questions quickly and most often, give an answer in a quick reply email. Those answers are helpful to our clients and do not require troubleshooting/remoting into your computers.

Current clients on pre-pay:

Phone and email support:

• Quick questions that can be answered over the phone or via email that take under 5 minutes are FREE (phone and email)
• Quick questions that go over 10 minutes are billable (must complete client agreement form and do a pre-pay of 1 hour if not a current client)

Call That Girl Phone/Remote Support Rates: (edited for changes July 4th, 2010)

• $25 for first 15 minutes
• $5.25 each additional 5 minutes (total for one hour $81.25)

Call That Girl Office Prices:

• One day turn around $75.00 (for those with emergencies)
• Virus repair $105
• Diagnosis/Analysis $25.00
• Soft data backup $25.00 (before we troubleshoot)
• Hard data backup $50.00 (with your own external hard drive)
• Data backup flash or DVD (up to 4 gig) $85.00
• Data recovery $150.00
• General troubleshooting $75.00/hr
• Operating system reinstall $89.00
• #1 OS drivers $125.00
• #2 Itunes, Antivirus, Adobe, Java, Flash $150.00
• #3 Up to five programs $175.00
• Malware protection $25.00