Outlook Support
Outlook support:
For most Outlook needs, we do support over the internet with our remote tools. We offer a quick 15 minute fix for as low as $25. Many of our Outlook calls are under 30 minutes, so next time you have an issue, please try us out first.
Many things we can help with:
- Set up and configuration
- Back up and restorations
- Explaining how Outlook really works
- How to move from your Gmail to Outlook
- How to stop using free email programs for business and move to your own professional email account
- How to export your contacts to load into social media networks
- How to export your LinkedIn contacts into outlook
- How to setup and use your Blackberry with Outlook
- Setting up rules for email (and following them!)
- Managing your email life much better
- How to manage more than one calendar (personal and business)
- Using Tasks and Notes
- Keeping more than one contacts list (for networking/emailing purposes)
- Moving from Outlook express to Outlook 2003/2007
- Many, many more issues (they never stop do they?)
Extra’s
- Client Agreement form
- Delivery and onsite pick up available! http://www.bontime.com
- Call That Girl accepts credit cards and we use Logmein Rescue for remote support.
- Diagnostic charge? Not with Call That Girl!
- Before every appointment our technicians will discuss with you the current security of your computer and will suggest backing up your machine’s document, pictures, music, etc. Your “stuff” is important to us too!
TIP: Outlook by default opens a PST File (Personal Storage) in a hidden file on your computer. That is where most of your email and folders probably are. Not everyone knows this and it’s very important that you back up that PST file often. If your computer crashes, the PST is just as important as your pictures and music!
TIP: if your Outlook is getting slow to open, you may want to see how large your PST file is. Some versions of Outlook will lock you out if it gets too large. If you have a newer copy, you have a lot more room. But keep this in mind, the larger your PST file, the longer it will take to open. I won’t get into technical talk about this, but if your Outlook is slow to open, call us for a quick review on it, we can help you move off old emails to another PST and get your Outlook in good shape again.
TIP: Using multiple computers and am sick of dealing with mail everywhere? I happen to use a service that synchronizes all of my email and folders. I was at a place a few months ago where I had 4 computers I was checking email on and was just tired of all the extra work I had to do to manage the email. If you are interested in learning more about this, contact us for a review.
TIP: Set up rules and make your life easier! I have been doing this for years and LOVE IT. If I happen to get a ton of email from one person, I give them a folder and a rule. When I get an email from that person, it goes right to the folder I need. Outlook marks it unread, so you know there is new email there.
TIP: Looking for a calendar sync tool? I have been using the Google calendar with my Outlook for a couple of months and have to admit, I really like it. As many of you know, I’m not a big fan of using Google for everything, but I am liking this calendar option. You have to invite yourself to the event, and then it syncs to your Outlook calendar. I have my assistant do all the bookings on the Google calendar and I get the invites on my Blackberry and every computer I have Outlook on. I really dig this!
TIP: Be sure to check your junk e-mail folders! So many of us forget to check that folder, and I have found many important emails sneaking in there! Why is that? Because of the subject line. The person sent it with a title that was caught by spam/junk filters. I think checking that daily is important, you can mark what is not spam/junk to make sure that those emails come to your regular inbox.

